This triennium was both a difficult and a stimulating time for NIB. Major achievements occurring during this period included:
• Establishing, expanding and relocating Regional Offices on New Providence - Fox Hill; Abaco - Cooper’s Town; Grand Bahama - Eight Mile Rock, High Rock and West End.
• Construction began/was planned for four (4) additional community Health Clinics in Abaco - Cooper’s Town; Andros - Kemp’s Bay; Bimini and San Salvador.
• The hosting by the National Insurance Board of the Sixth American Regional Conference of the ISSA on Paradise Island, April, 1994.
• Recognition of the Public Manager’s Union - the Bargaining Agent for NIB’s Middle Management Cadre in 1993. The Union successfully held its First Annual General Meeting in July, 1994, and successfully concluded negotiations for a new industrial agreement in January, 1995.
• National Insurance entered the 100-Day Challenge competition in May, 1994, and was declared the overall winner some 50 days later in August, 1994. This competition resulted in significant improvements in two specific areas:
i) Short-Term Benefit processing; and
ii) Telephone response time.
ADMINISTRATION & FINANCE
The Right Honourable Hubert Ingraham, M.P., Prime Minister, assumed ministerial responsibility for National Insurance in 1995. He succeeded the Board’s second female Minister, the Honourable Theresa Moxey-Ingraham, M.P., who had succeeded the Honourable Janet Bostwick, M.P., as Minister. Mr. J.M. Pinder, M.P., continued as Chairman of the Board of Directors and Mr. Nelson Cooper resigned the position of Director in November, 1994. Mrs. Jacqueline Bethel served as Acting Director from November, 1994, to January, 1995. Messrs. Lennox McCartney and Van Delaney were appointed Director and Acting Deputy Director, respectively, in January, 1995.